A pursuit to reliability – Toward a structural based reliability framework (FSR)
نویسندگان
چکیده
Purpose High-reliability performance and high-hazard are intertwined in High-Reliability Organizations (HROs) operations; these organizations highly safe, hazardous significant for the modern society, not only valuable resources they have, but also indispensable services provide. This research intend to understand how HROs could produce high quality despite their challenging demanding contexts. The followed an emic approach develop organizational framework that reflects contribution of seeming traits operations safety based on workers point views about workstations. Design/methodology/approach adopted mixed methods in-depth interviews literature review identify structural characteristics high-reliability embedded studies developed a theoretical HROs. Furthermore, systemic was find evidence from identified first stage. setting this study is six Chinese power stations, four stations Hubei province central China two southern Guangdong province. Findings key determinant achieve performance; however, solely it cannot explain manage risks hazard events operate safely environments. attributed interaction between sets determinants hazard. findings indicate systems would be described as reliable or depending tightly coupled setting, complexity, bureaucracy involvement dynamicity within one hand, orientation, failure intolerance, systemwide processing, institutional employment redundant other hand. Originality/value authors organizing work applied method interviewing any researches.
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ژورنال
عنوان ژورنال: International Journal of Quality & Reliability Management
سال: 2021
ISSN: ['0265-671X', '1758-6682']
DOI: https://doi.org/10.1108/ijqrm-08-2020-0277